Terms of Service

These Terms and Conditions of Service (“Terms”) govern your access to and use of the AfterWill website, platform, applications, and related services (collectively, the “Services”). The Services are operated by AFTERWILL PTE. LTD. (UEN [•]), a company incorporated in Singapore with its registered office at [address] (“AfterWill”, “we”, “us”, or “our”).

Please read these Terms carefully. By accessing or using the Services, creating an account, or starting a will draft, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

AfterWill is a self-help document-preparation platform. It is not a law practice or law firm, and it does not provide legal advice or legal services. Using the Services does not create a solicitor-client relationship between you and AfterWill or any of its personnel.

A will produced using the Services is a draft only. It will not be legally valid unless and until it is properly signed and witnessed in accordance with the law. If your circumstances are complex, please obtain independent legal advice before finalising or executing any will.

1.1 AfterWill is a technology platform that guides you through a structured questionnaire to help you organise your wishes and generate a draft will and related documents (“Draft Will”) based on the information you provide and the options you select.

1.2 AfterWill is not a law practice or law firm and does not provide legal advice or legal services. The templates, information, and guidance made available through the Services are general in nature, are provided for informational purposes only, and are not a substitute for advice from a qualified lawyer.

1.3 Your use of the Services does not create a solicitor-client (lawyer-client) relationship between you and AfterWill, or between you and any director, employee, founder, or contractor of AfterWill.

1.4 The quality and accuracy of any Draft Will depends entirely on the accuracy and completeness of the information you provide. We do not verify, and are not responsible for verifying, the truth, accuracy, or completeness of any information you input.

1.5 We may update, improve, modify, suspend, or discontinue any part of the Services at any time, with or without notice.

2.1 In these Terms, unless the context requires otherwise:

• (a) “Account” means a registered user account on the Services;
• (b) “Anonymous Draft” means a will draft started without an Account, using nicknames and labels in place of real names and identifying details;
• (c) “Draft Will” means a draft will or related document generated through the Services;
• (d) “Partner Firm” means an independent law practice that we may make available to provide legal review and/or witnessing services;
• (e) “Privacy Policy” means our privacy policy, as updated from time to time, which forms part of these Terms;
• (f) “Your Content” means the information, text, and materials you submit to or through the Services; and
• (g) “you” or “your” means the individual accessing or using the Services.

3.1 To make a will using the Services, you must be at least 21 years of age, of sound mind, and legally capable of making a will under Singapore law.

3.2 You must be able to enter into a binding contract. If you use the Services on behalf of another person, you represent that you are authorised to do so.

3.3 The Services are designed for simple wills governed by Singapore law dealing with assets situated in Singapore. They may not be suitable if, for example, you hold substantial overseas assets, hold assets through trusts or companies, are separated or going through a divorce, wish to make conditional or complex gifts, or have other complex circumstances. In such cases we recommend that you consult a lawyer.

4.1 You may begin drafting a will anonymously, without creating an Account, using nicknames and labels instead of real names and identifying details. You should not enter real names, NRIC numbers, or contact details while using an Anonymous Draft.

4.2 To save your draft, edit it over time, and proceed to finalise your will, you will need to create an Account. You may be able to do so using a third-party sign-in service (for example, Google Sign-In), the use of which is subject to that provider’s own terms and privacy policy.

4.3 You are responsible for maintaining the confidentiality of your Account and login credentials and for all activity under your Account. You must notify us promptly of any unauthorised use.

4.4 Anonymous Drafts and inactive Accounts are subject to deletion or anonymisation in accordance with our Privacy Policy and data retention practices.

5.1 You agree to provide accurate, current, and complete information and to keep it up to date. You are solely responsible for the decisions you make and for the contents of your will.

5.2 You retain ownership of Your Content. You grant us a non-exclusive, royalty-free licence to host, store, process, and use Your Content as necessary to provide the Services and as described in our Privacy Policy.

5.3 You agree not to:

• (a) use the Services for any unlawful, fraudulent, or harmful purpose;
• (b) impersonate any person or misrepresent your identity, age, or authority;
• (c) attempt to gain unauthorised access to the Services or any related system or data;
• (d) copy, scrape, reverse-engineer, decompile, or create derivative works from the Services, except to the extent permitted by law;
• (e) introduce malware or otherwise interfere with or disrupt the Services; or
• (f) use the Services to prepare documents for other persons in a manner that constitutes the unauthorised practice of law.

6.1 Under current Singapore law (the Wills Act 1838 (2020 Revised Edition)), for a will to be valid it must, among other things:

• (a) be made by a person who is at least 21 years of age;
• (b) be in writing;
• (c) be signed by the testator (the person making the will) at the foot or end of the document; and
• (d) be signed by the testator in the presence of two or more witnesses present at the same time, each of whom must then sign the will in the presence of the testator.

6.2 A witness, and the spouse of a witness, should not be a beneficiary under the will. If a beneficiary or their spouse acts as a witness, any gift to that beneficiary will generally be void, although the will itself may remain valid.

6.3 At present, a will cannot be validly executed electronically or witnessed remotely in Singapore. A Draft Will produced through the Services must be printed and physically signed and witnessed with wet-ink signatures in order to take effect.

6.4 CPF savings do not form part of your estate and are not distributed under your will. You must make a separate CPF nomination with the Central Provident Fund Board. Certain other assets (for example, property held in joint tenancy, or insurance policies and other assets with nominated beneficiaries) may also pass outside your will.

6.5 It is your responsibility to ensure that your will is properly executed, securely stored, and kept up to date. We are not responsible for any failure of a will to take effect, in whole or in part, including where it has not been validly executed, where a gifted asset no longer exists at the date of death, or where your circumstances have changed (for example, by marriage, which generally revokes an existing will).

7.1 We may offer you the option to engage an independent Partner Firm to review your Draft Will and/or to provide witnessing services, for an additional fee.

7.2 Any legal review, advice, or witnessing service is provided to you directly by the Partner Firm under a separate engagement and on the Partner Firm’s own terms. Any solicitor-client relationship is between you and the Partner Firm, and not with AfterWill.

7.3 AfterWill acts only as a technology platform that facilitates an introduction to, and the booking of, such services. We do not supervise, endorse, or take responsibility for the acts, omissions, advice, or services of any Partner Firm, and we are not liable for them.

7.4 Fees for Partner Firm services may be collected by us on behalf of the Partner Firm, or charged by the Partner Firm directly, as disclosed to you at the time of booking.

8.1 Certain features of the Services are free; others require payment of one-time fees or recurring subscription fees, as set out on our website. We may change our fees from time to time, and any changes will apply on a prospective basis.

8.2 Payments are processed by a third-party payment processor (for example, Stripe). We do not store your full payment card or bank account details. Your use of the payment processor is subject to its own terms and privacy policy.

8.3 Where you purchase a subscription (for example, an annual plan to keep your will up to date), it will renew automatically at the end of each billing period unless you cancel before the renewal date. You may cancel at any time through your Account settings, and cancellation will take effect at the end of the then-current billing period.

8.4 Except where required by law (including your rights under the Consumer Protection (Fair Trading) Act 2003), fees are non-refundable once the relevant service has been provided or access to a paid feature has been activated. Where we fail to provide a paid feature, your sole remedy against us is a refund of the fee paid for that feature.

8.5 You are responsible for any taxes applicable to your purchase, other than taxes on our income.

9.1 All intellectual property rights in the Services, including the platform, software, questionnaires, templates, designs, text, graphics, and the AfterWill name and logo, are owned by or licensed to AfterWill and are protected by law.

9.2 We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your own personal, non-commercial estate-planning purposes, in accordance with these Terms. All rights not expressly granted are reserved.

10.1 The Services may integrate with, or contain links to, third-party services (such as sign-in providers, payment processors, and Partner Firms). We do not control and are not responsible for third-party services, and your use of them is subject to their own terms and policies.

11.1 To the maximum extent permitted by law, the Services, and all templates and content, are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

11.2 We do not warrant that the Services will be uninterrupted, timely, error-free, or secure, or that any Draft Will will be valid, enforceable, complete, or suitable for your particular circumstances.

11.3 Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under Singapore law, including under the Consumer Protection (Fair Trading) Act 2003.

12.1 Subject to Clause 11.3, and to the maximum extent permitted by law, AfterWill and its directors, employees, founders, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive loss or damage, or for any loss of profits, goodwill, data, or anticipated savings, arising out of or in connection with your use of, or inability to use, the Services.

12.2 Subject to Clause 11.3, and to the maximum extent permitted by law, our total aggregate liability arising out of or in connection with the Services and these Terms is limited to the lesser of (a) the total fees you paid to us in the twelve (12) months preceding the event giving rise to the claim, and (b) S$100.

12.3 The limitations in this Clause apply regardless of the basis of the claim (whether in contract, tort, negligence, statute, or otherwise) and even if we were advised of the possibility of the loss.

13.1 You agree to indemnify and hold harmless AfterWill and its directors, employees, founders, and contractors from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your breach of these Terms; (b) your misuse of the Services; (c) the contents of your will or any information you provide; or (d) your violation of any law or the rights of any third party.

14.1 We collect, use, and disclose your personal data in accordance with our Privacy Policy and the Personal Data Protection Act 2012, which forms part of these Terms. Please review the Privacy Policy to understand how we handle your personal data.

15.1 You may stop using the Services and delete your Account at any time through your Account settings.

15.2 We may suspend or terminate your access to the Services, in whole or in part, if you breach these Terms, if required by law, or where reasonably necessary to protect the Services or other users.

15.3 On termination, the licences granted to you under these Terms will end. Any provisions which by their nature should survive termination (including Clauses 1, 9, 11, 12, 13, 14, 16, and 17) will survive.

16.1 We may update these Terms from time to time. We will post the updated Terms and indicate the date on which they were last updated. Where reasonably practicable, we will notify you of material changes. Your continued use of the Services after the updated Terms take effect constitutes your acceptance of them.

17.1 These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, are governed by and construed in accordance with the laws of Singapore.

17.2 In the event of a dispute, the parties shall first use their best endeavours to resolve it amicably through good-faith negotiation. If the dispute is not resolved within thirty (30) days, the parties agree to submit to the exclusive jurisdiction of the courts of Singapore.

18.1 Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us in relation to the Services and supersede any prior agreements or understandings.

18.2 Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

18.3 No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

18.4 Assignment. We may assign or transfer our rights and obligations under these Terms. You may not assign or transfer your rights without our prior written consent.

18.5 Third-party rights. Except for our directors, employees, founders, contractors, and Partner Firms (who may enforce Clauses 7, 11, 12, and 13), a person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 2001 to enforce any of them.

18.6 Notices. We may give you notices by posting them on the Services or by sending them to the email address linked to your Account.

19.1 If you have any questions about these Terms, please contact us at support@afterwill.sg.